Helping visitor attractions solve their challenges
Business planning
Audience development
Visitor experience planning
Do you know where you want to be in the future? How do you set yourself up to achieve it?
These questions are critical to your success. Let me help you explore the answers.
Who is visiting your place and what is their motivation? What do they want from you and your team?
Understand your audience and build loyalty. I can help you think about how to achieve this.
What excites visitors about your place and your offer? What does a great experience look like?
Visitors will tell others their experiences. I can help you ensure they have great stories to share.
Operations management
How do visitors flow through your site? Do you have the right people in the right place?
Getting this right will have a great impact on the experience you give visitors. I can share what I've learned from leading a large visitor attraction.
Marketing & PR
How are you communicating with current and potential visitors? What channels are most effective?
You need to get your communication right. I can offer experience and insight that will help.
Coaching & mentoring
Are you and your team maximising your potential? Do you have specific challenges you need help with?
Team development can ultimately benefit your visitors. I can help you develop a plan of support.